Indicator |
A R |
Digital source/Comments |
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| 1. Strategy and analysis |
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| 1.1 Review by the President |
2-5 |
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1.2 Description of key impacts, risk and opportunities
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4–10, 16–17,
31–41 |
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| 2. Organizational profile |
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| 2.1 Name of the organization |
112, Back
cover |
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| 2.2 Primary brands, products, and/or services |
12–13, 15–31 |
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| 2.3 Operational structure of the organization |
12–14, 77–79,
100–101 |
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| 2.4 Location of the organization's headquarters |
112, Back
cover |
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| 2.5 Countries where the organization operates |
10–14 |
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| 2.6 Nature of ownership and legal form |
100, 110–111 |
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| 2.7 Markets served |
12–31 |
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| 2.8 Scale of the reporting organization |
2, 12–15, 19, 25, 42–45, 50–53, 70 |
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| 2.9 Significant changes during the reporting period |
42,45 |
Peter Wågström assumed the position as the new President and CEO on April 13. NCC divested its holding of repurchased B shares. |
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| 2.10 Awards received in the reporting period |
- |
NCC did not receive any awards in 2011. |
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| 3. Report parameters |
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| Report profile |
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| 3.1 Reporting period |
32 |
Sustainability reporting pertains to the 2011 fiscal year. |
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| 3.2 Date of most recent report |
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The Annual Report, including the Sustainability Report, for 2010 was NCC's most recent and was published on March 18, 2011. |
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| 3.3 Reporting cycle |
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NCC reports on its sustainability work on an annual basis as a part of its Annual Report. |
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| 3.4 Contact point for the report |
112 |
Johan Bergman |
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| Report scope and boundary |
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| 3.5 Process for defining report content |
40-41 |
In addition to an internal materiality analysis, we conducted discussions with external stakeholders and thus gained knowledge of the matters that are considered important and the information that is considered relevant to review. This formed the basis for the information that we opted to include in the sustainability report. |
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| 3.6 Boundary of the report |
32 |
The 2011 NCC Sustainability Report covers the Group. Delimitations were appropriate or necessary for certain indicators, subject to access to information. These delimitations are stipulated for each indicator. |
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| 3.7 Limitations on the scope of the report |
32 |
The 2011 NCC Sustainability Report covers the Group. |
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| 3.8 Basis for reporting on joint ventures, etc. |
60–62 |
Refer to the Note on Accounting policies. |
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| 3.10 Explanation of any restatements from earlier report |
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No revisions have been made to since the 2010 report. |
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| 3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report |
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No sigmnificant changes have been made compared with the 2010 report. |
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| Assurance |
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| 3.12 Table of where all parts of GRI can be found |
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This is NCC's complete GRI table. |
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| 3.13 Policy and current practice for external assurance |
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NCC has not had an external party review the information provided in the Sustainability Report, except the information included in the legal Annual Report. |
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| 4. Governance, commitments and engagement |
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| Governance |
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| 4.1 Governance structure |
100–101 |
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| 4.2 Chairman of the Board's role |
100, 106–109 |
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| 4.3 Independent or non-executive Board members |
102 |
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| 4.4 Mechanisms to provide recommendations to the Board |
102 |
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| 4.12 Externally developed charters, principles or initiatives |
33, 37, 101 |
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| 4.13 Membership in associations |
32, 39 |
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| Stakeholder engagement |
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| 4.14 Stakeholder groups |
40-41 |
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| 4.15 Basis of identification and selection of stakeholders |
40-41 |
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| 4.17 Key topics and concerns raised through stakeholder dialogs and the organization's response to them |
40-41 |
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| 5. Indicators |
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| Economic indicators |
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| EC1 Direct economic value generated and distributed |
50-52 |
Please refer to the consolidated balance sheet and income statement for 2011. |
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| EC2 Financial implications due to climate change |
4, 10, 16–17, 32–35 |
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| EC3 Coverage of the organization's defined-benefit pension obligations |
49, 52, 55, 70–71 |
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| EC4 Significant financial assistance received from governments |
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NCC has not received any significant financial assistance from governments in 2011. |
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| EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. |
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RE |
EC7 Procedures for local hiring and proportion of senior management hired from the local community at significant
locations of operation |
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RE |
EC8 Development and impact of infrastructure investments and
services provided primarily for public benefit through
commercial, in-kind, or pro bono engagement. |
15, 35 |
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| 6. Enviromental indicators |
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| EN1 Materials |
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| EN2 Recycled materials |
17, 35 |
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| Energy |
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| EN3 Direct energy consumption by primary energy source |
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Approximately 800,000 MWh. For 2011, this information was obtained through data on various fuel type volumes purchased directly from NCC's largest suppliers. When information was missing on this data,
NCC's costs, divided among various types of fuel, were converted into volume. The information pertains to the entire Group, excluding company cars and leasing vehicles (which belong to scope 3). NCC is reviewing the possibilities of developing more complete reporting in the future. |
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| EN4 Indirect energy consumption by primary source |
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Approximately 260,000 MWh. For 2011, this information was obtained through data on electricity and district heating volumes purchased directly from NCC's major suppliers. When information was missing
on this data, NCC's costs, divided among electricity and district, were converted into volume. Conversion factors from cost to energy were calculated on the basis of information from purchasing managers.
NCC is reviewing the possibilities of developing more complete reporting in the future. |
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| EN5 Energy saved due to conservation and efficiency improvements. |
16–18, 24, 27,
31 |
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| EN6 Initiatives to provide energy-efficient or renewable energy-based products and services. |
4, 16–18,
23–24, 27,
31–35 |
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| EN7 Initiatives to reduce indirect energy consumption and reductions achieved. |
31-33 |
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| EN8 Total water withdrawal by source. |
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| Biodiversity |
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EN11 Location and size of land owned, leased, managed in,
or adjacent to, protected areas and areas of high
biodiversity value outside protected areas. |
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EN12 Description of significant impacts of activities, products,
and services on biodiversity in protected areas and areas
of high biodiversity value outside protected areas. |
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| Emissions, effluents and waste |
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| EN16 Total direct and indirect greenhouse gas emissions by weight. |
35 |
Some 218,000 tons of CO2 equivalents (virtually all emissions pertain to CO2). The conversion from energy to emissions was conducted in accordance with Greenhouse Gas Protocol guidelines. The
EcoGovernance IT tool was used in the calculation. The information encompasses the entire NCC Group, excluding business travel and leasing vehicles (which belong to scope 3). NCC is reviewing the
possibilities of developing more complete reporting in the future. |
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| EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved. |
16–18, 27,
34–35 |
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| EN19 Emissions of ozone-depleting substances by weight. |
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| EN20 NO, SO, and other significant air emissions by type and weight. |
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Approximately 700 tons of NOx equivalents, about 50 tons of SOx equivalents and approximately 40 tons of PM10 (particulate matter). The conversion from energy into emissions was conducted in accordance
with IVL guidelines and the Anavitor tool (NCC's climate declaration tool). The information encompasses the entire NCC Group, excluding business travel and leasing vehicles (which belong to scope 3). |
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| EN21 Total water discharge by quality and destination. |
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| EN22 Total weight of waste by type and disposal method |
16-18 |
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| EN23 Total number and volume of significant spills. |
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No significant spills in 2011. |
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| Products and services |
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| EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. |
21, 31-33 |
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| EN27 Percentage of products sold and their packaging materials that are reclaimed by category. |
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| Other |
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EN28 Monetary value of significant fines and total number of nonmonetary
sanctions for noncompliance with environmental laws and regulations. |
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No such incidents occurred in 2011. |
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| EN29 Significant environmental impacts from transportation. |
35 |
NCC does not measure data in the manner requested. NCC conducted a study of its carbon footprint, which indicated that various kinds of transports are the element of NCC's operations that generate the second largest amount of carbon dioxide emissions. |
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| 7. Social performance indicators |
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| Labor practices and decent work |
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| LA1 Total workforce by employment type, employment contract and region. |
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LA2 Total number and rate of employee turnover by age group,
gender, and region. |
36 |
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| Labor/Management Relations |
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| LA4 Percentage of employees covered by collective bargaining agreements. |
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NCC has collective agreements for all operations except those in Russia, Estonia, Latvia and Lithuania. In Russia, national authorities and national inspectors have a significantly more active role with regard to employee rights and interests. In Estonia, Latvia and Lithuania, minimum wages and
other terms are legislatively regulated. |
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LA5 Minimum notice period(s) regarding significant operational
changes, including whether it is specified in collective agreements. |
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This is governed by collective bargaining agreements. When collective bargaining agreements are not available national legislation is applied. |
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| Occupational health and safety |
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LA6 Percentage of total workforce represented in formal joint
management-worker health and safety committees that help monitor and advise on occupational health and safety
programs. |
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| LA7 Rates of injury, occupational diseases, lost days and absenteeism, and work-related fatalities. |
38-39 |
In 2010, one NCC employee was killed in an accident. NCC does not report occupational diseases at Group level. |
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LA8 Education, training, counseling, prevention, and risk-control
programs in place to assist workforce members, their families, or community members regarding serious
diseases. |
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Based on NCC's geographic presence, this indicator is not relevant to report. |
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| Training and education |
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| LA10 Average hours of training per year per employee |
36 |
NCC is developing a reporting system that will enable more complete future reporting. |
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LA12 Percentage of employees receiving regular performance
and career development reviews. |
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| Diversity and equal opportunity |
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| LA13 Composition of governance bodies and breakdown of employees by indicators of diversity. |
37, 70,
106–109 |
NCC does not report on the workforce by ethnic origin or age. |
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| LA14 Ratio of basic salary of men to women by employee category. |
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RE |
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| 8. Human rights |
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HR1 Percentage and total number of significant investment agreements that include human rights clauses or that have
undergone human rights screening. |
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| HR2 Percentage of significant suppliers, contractors and other business partners that have undergone human rights screening, and actions taken. |
32, 39 |
NCC has come to the conclusion that it is mainly relevant to evaluate human rights conditions at suppliers outside the Nordic region, so-called international suppliers. All international supplier from which NCC makes purchases have been reviewed in terms of human rights, which corresponds to about 7–8 percent of NCC's overall purchasing volume. |
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| Non-discrimination |
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| HR4 Total number of incidents of discrimination and actions taken. |
34 |
NCC has a formal structure for managing any cases of discrimination. The structure states that each case should be managed at the local level, through the immediate superior or (if it is not appropriate to talk with the immediate superior) the next manager in the respective organization at
the local level. A whistleblower function is also in place that can be used to report any kind of violation of NCC's Code of Conduct, including discrimination.
NCC's structure for the reporting and handling of discrimination means that there is no Group-wide reporting system for this information. The occurrence of discrimination is covered in NCC's annual Human Capital Index (HCI). NCC works in a structured manner to counter all kind of discrimination and the work on NCC's values is particularly important in this respect. |
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| Freedom of Association and Collective Bargaining |
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HR5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support
these rights. |
37, 39 |
NCC has come to the conclusion that there is no material risk of the freedom of association being threatened in its proprietary operations. NCC requires all contractors to respect freedom of association. See indicator HR 2. |
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HR6 Operations identified as having significant risk for incidents of child labor, and measures taken to contribute
to the elimination of child labor. |
37, 39 |
NCC has come to the conclusion that there is no risk of child labor in its proprietary operations. See indicator HR 2. |
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HR7 Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to
contribute to the elimination of forced or compulsory labor. |
37, 39 |
NCC has come to the conclusion that there is no risk of forced or compulsory labor in its proprietary operations. See indicator HR 2. |
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| Society |
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| SO1 Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting. |
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NCC must perform analyses of the impact on the environment and surrounding during major projects. NCC conducts operations that require permits and compulsory disclosures under the Swedish environmental code. These matters are governed to a certain extent
within the framework of these permits. NCC's discussions with external stakeholders pertain to matters including these. |
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| SO2 Percentage and total number of business units analyzed for risks related to corruption. |
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RE |
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| Corruption |
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| SO3 Percentage of employees trained in the organization's anti-corruption policies and procedures. |
35 |
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| SO4 Actions taken in response to incidents of corruption. |
35 |
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| Public policy |
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| SO5 Public policy positions and participation in public policy development and lobbying. |
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NCC is politically independent and does not participate in political decision-making processes or in lobbying, as regards the intentions of the indicator. |
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| Competition-impeding behavior |
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| SO7 Total number of legal actions for competition-impeding behavior. |
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| Compliance |
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| SO8 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations. |
44-45 |
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| Customer Health and Safety |
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PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services
categories subject to such procedures. |
34-35 |
NCC offers several products and services featuring various environmental labels or specific sustainability performance. All of these products and services are subject to information
disclosure requirements. |
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| Product and Service Labeling |
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| PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. |
33-35 |
NCC offers several products and services featuring various environmental labels or specific sustainability performance. All of these products and services are subject to information
disclosure requirements. |
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| Product development |
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| PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. |
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| Marketing Communications |
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PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including
advertising, promotion, and sponsorship. |
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| CRESS |
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CRE8 Type and number of sustainability certification, rating and labeling schemes for new construction, management,
occupation and redevelopment |
16–17, 24,
31–35 |
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