Healthy and attractive environments, as well as cost-effectiveness, quality and competence, are natural customer requirements. Demand for energy-effi cient solutions has also increased in recent years. NCC’s overriding environmental objective is to contribute to reducing the climate impact. One step toward achieving this goal is being a leader in energy-effi cient construction. NCC’s customers are those who invest in a new home, a building, a property development project, a shopping center or various types of infrastructure.
The customers of NCC’s customers also impact the business – for example, tenants in a commercial property development project or users of society’s infrastructure. To meet the various customer needs, NCC is organized in different operating sectors with a strong local presence.
NCC Partnering
In the area of construction and civil engineering, NCC and an increasing number of customers are prioritizing the cooperative format known as NCC Partnering. Partnering involves establishing
open and trusting cooperation between all parties included in a project – the customer, developer, consultants and contractor – at an early stage of the process based on shared goals, joint activities and joint financial targets in order to optimize the project. Quite simply, the focus is on the project. Partnering results in more satisfied customers than traditional construction contracts and stable profitability for NCC.